Make every call count with Phonestat.
Track staff performance, capture meaningful feedback and deliver quality customer experiences.
Try it out right now
Experience what it's like to use Phonestat by reviewing the call below.
John, your call has been reviewed
Today at 11:42 pmHi John, you've received a new review
Your Score
%
Breakdown
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Did the salesperson introduce themselves?
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Did the salesperson have a friendly tone?
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Did the salesperson offer any additional services?
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What was the call about?
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Comments—
Full of features
Phonestat comes packed with features that take your quality assurance to the next level.
Powerful Integrations
Take advantage of Phonestat’s integrations with Avaya and ShoreTel phone systems, or upload calls on your own.
Custom Scorecards
Design your own set of questions to calculate customer experience scores and hone in on areas for improvement.
Simple Reporting
Access powerful reports to discover valuable insights on staff performance and customer satisfaction.
Export to Excel
Take the data, view it offline, make your own charts. Exporting to Excel gives you ultimate control.
But don't take our word for it
Here's how Phonestat has brought improved results to our customers.
Improved Call Performance * Based on real customer data.

90%
30%
Pricing
Affordable prices for any sized company.
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