Make every call count with Phonestat.
Track staff performance, capture meaningful feedback and deliver quality customer experiences.
Try it out right now
Experience what it's like to use Phonestat by reviewing the call below.
John, your call has been reviewedToday at 2:28 am
Hi John, you've received a new review
Did the salesperson introduce themselves?
Did the salesperson have a friendly tone?
Did the salesperson offer any additional services?
What was the call about?
Full of features
Phonestat comes packed with features that take your quality assurance to the next level.
Take advantage of Phonestat’s integrations with Avaya, Asterisk and ShoreTel phone systems, or upload calls on your own.
Design your own set of questions to calculate customer experience scores and hone in on areas for improvement.
Access powerful reports to discover valuable insights on staff performance and customer satisfaction.
Export to Excel
Take the data, view it offline, make your own charts. Exporting to Excel gives you ultimate control.
But don't take our word for it
Here's how Phonestat has brought improved results to our customers.
Improved Call Performance * Based on real customer data.
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